1.No refund is applicable in any circumstances. Trial payment to be done on time to confirm your booking and the monthly payment to be done before the start of the cycle. Also, in case of subscriptions bought during the Sale period, the transfer window will also be not available. 

2. In case of meal cancellations, timings are

for lunch before 11:59 pm previous day

for dinner: by 12:00 PM same day.

3. For any service related query, call at 7017331107